faq hashdata

Frequently Asked Questions (F.A.Q.)

Does it work offline?

Yes, Hashdata was designed to work in offline or low-connectivity environments. For this, you need to use the application (available on IOS and Android). Once the forms are downloaded to the device, data collection can be performed, and you will only need a connection again when sending the responses to the server. The system will automatically send the collected data as soon as the device is connected to the internet.

Is it possible to test the system before purchasing a license?

Yes, Hashdata can be tested for 5 days without any financial commitment from the user. It is possible to use 1 account manager and 2 field agents. To test, register for free HERE

Does the system generate automatic charts?

Yes, multiple-choice questions generate automatic charts, and GPS questions also generate charts. For more information, access the VIDEO. Open-ended text questions do NOT generate charts.

Is it possible to cross-reference data?

Yes, Hashdata performs data cross-referencing using the filter tool. For detailed information, access the VIDEO

Is it possible to mark the GPS points where data collection was performed?

Yes, it is possible, provided that a GPS-type question is created and configured as mandatory. This way, the collection will only be sent after the field agent provides the location data. For detailed information, access the VIDEO

Is it possible to run a simulation before conducting a survey, audit, or data collection?

Yes, it is possible to run a simulation and test the functionalities related to results and data analysis. For detailed information, access the VIDEO

Are analyses performed in real-time?

Yes, analyses are automatic and in real-time, provided there is an internet connection during data collection. If not, the system will analyze the data as soon as the collections are sent, when the field agents’ devices access the internet.

For surveys via web link or QR Code, is it possible to limit the number of responses per respondent?

No, the link and QR code can be answered numerous times, so anyone with access can respond as many times as they wish.

Can I customize reports with my company’s logo?

Yes, the reports generated by Hashdata can be customized. Simply generate the DOCX file and edit it. To do this, go to the “results” tab of the desired form and select the WORD button in the upper right corner of the screen.

Does Hashdata provide support or consulting regarding electoral or opinion polls?

No, Hashdata does not offer any type of assistance related to any kind of research, nor do we conduct any research or bear any responsibility for the content and methodologies of the research employed by clients using the software. We are SUPPLIERS of the software license, and the use of the tool is the sole and exclusive responsibility of the clients.

Does Hashdata provide support or consulting regarding the use of its software suite?

Yes, with the ENTERPRISE plan, Hashdata provides full support regarding the use of the tools in the suite, both via email and WhatsApp, in addition to offering consulting on the best approach to adopt for each use case. For more information, please contact us.

Does Hashdata issue technical reports regarding its software suite?

No, Hashdata does not issue any kind of technical report. Our software suite operates according to the highest technical and security standards; all information entered into the system is the exclusive responsibility of the users.

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