{"id":4825,"date":"2026-09-09T17:06:58","date_gmt":"2026-09-09T17:06:58","guid":{"rendered":"https:\/\/temp1.hashdata.app\/faq\/"},"modified":"2026-09-25T01:01:55","modified_gmt":"2026-09-25T01:01:55","slug":"faq","status":"publish","type":"page","link":"https:\/\/temp1.hashdata.app\/es\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n
\n
\"faq
<\/div>

Preguntas<\/strong> Frecuentes (F.A.Q.)<\/h1><\/div><\/figure><\/div>\n<\/div>\n\n
\n

\u00bfFunciona fuera de l\u00ednea?<\/strong><\/h3>\n\n\n\n

S\u00ed<\/strong>, Hashdata ha sido dise\u00f1ado para funcionar en contextos fuera de l\u00ednea o de baja conectividad. Para ello, es necesario utilizar la aplicaci\u00f3n (disponible en iOS<\/a><\/strong> y Android<\/a><\/strong>). Una vez descargados los formularios en el dispositivo, es posible realizar las tomas de datos y solo necesitar\u00e1 conexi\u00f3n nuevamente cuando vaya a enviar las respuestas al servidor. El sistema enviar\u00e1 los datos autom\u00e1ticamente en cuanto el dispositivo se conecte a internet. <\/p>\n\n\n\n

\u00bfEs posible probar el sistema antes de adquirir la licencia?<\/strong><\/h3>\n\n\n\n

S\u00ed<\/strong>, Hashdata puede probarse durante 5 d\u00edas sin compromiso financiero por parte del usuario. Es posible utilizar 1 gestor de cuenta y 2 investigadores. Para probarlo, realice el registro gratuito AQU\u00cd<\/a><\/strong> <\/p>\n\n\n\n

\u00bfEl sistema genera gr\u00e1ficos autom\u00e1ticos?<\/strong><\/h3>\n\n\n\n

S\u00ed<\/strong>. Las preguntas de opci\u00f3n m\u00faltiple generan gr\u00e1ficos autom\u00e1ticos y las cuestiones de GPS tambi\u00e9n los generan; para m\u00e1s informaci\u00f3n, acceda al V\u00cdDEO<\/a><\/strong>. Las preguntas abiertas de tipo texto NO generan gr\u00e1ficos. <\/p>\n\n\n\n

\u00bfEs posible realizar un cruce de datos?<\/strong><\/h3>\n\n\n\n

S\u00ed<\/strong>, Hashdata realiza el cruce de datos a partir de la herramienta de filtros; para informaci\u00f3n detallada, acceda al V\u00cdDEO<\/strong><\/p>\n\n\n\n

\u00bfEs posible marcar los puntos de GPS en los que se realizaron las tomas de datos?<\/strong><\/h3>\n\n\n\n

S\u00ed<\/strong>, es posible siempre que se cree una pregunta de tipo GPS y se configure como obligatoria. As\u00ed, la toma de datos solo se enviar\u00e1 despu\u00e9s de que el investigador informe los datos de localizaci\u00f3n. Para informaci\u00f3n detallada, acceda al V\u00cdDEO<\/a><\/strong> <\/p>\n\n\n\n

\u00bfEs posible realizar una simulaci\u00f3n antes de llevar a cabo una investigaci\u00f3n, auditor\u00eda o toma de datos?<\/strong><\/h3>\n\n\n\n

S\u00ed,<\/strong> es posible realizar una simulaci\u00f3n y probar las funcionalidades relacionadas con los resultados y el an\u00e1lisis de datos; para informaci\u00f3n detallada, acceda al V\u00cdDEO<\/a><\/strong><\/p>\n\n\n\n

\u00bfLos an\u00e1lisis se realizan en tiempo real?<\/strong><\/h3>\n\n\n\n

S\u00ed,<\/strong> los an\u00e1lisis son autom\u00e1ticos y en tiempo real, siempre que haya internet en el momento de las tomas de datos. En caso de que no la haya, el sistema los analizar\u00e1 en cuanto se env\u00eden los datos, cuando los dispositivos de los investigadores accedan a internet. <\/p>\n\n\n\n

En las encuestas a trav\u00e9s de enlace web o c\u00f3digo QR, \u00bfes posible limitar la cantidad de respuestas por encuestado?<\/strong><\/h3>\n\n\n\n

No,<\/strong> el enlace y el c\u00f3digo QR pueden ser respondidos innumerables veces, por lo que cualquier persona que tenga acceso puede responder tantas veces como desee. <\/p>\n\n\n\n

\u00bfPuedo personalizar los informes con el logotipo de mi empresa?<\/strong><\/h3>\n\n\n\n

S\u00ed,<\/strong> los informes generados por Hashdata pueden personalizarse; basta con generar el archivo DOCX y editarlo. Para ello, vaya a la pesta\u00f1a \u00abresultados\u00bb del formulario deseado y seleccione el bot\u00f3n WORD en la esquina superior derecha de la pantalla. <\/p>\n\n\n\n

\u00bfHashdata presta soporte o consultor\u00eda en relaci\u00f3n con la realizaci\u00f3n de encuestas electorales o de opini\u00f3n?<\/strong><\/h3>\n\n\n\n

No,<\/strong> Hashdata no ofrece ning\u00fan tipo de ayuda relacionada con ning\u00fan tipo de investigaci\u00f3n, ni realizamos investigaci\u00f3n alguna ni tenemos ning\u00fan tipo de responsabilidad en cuanto al contenido y las metodolog\u00edas de investigaci\u00f3n empleados por los clientes que utilizan el software. Somos PROVEEDORES de la licencia del software y el uso de la herramienta es responsabilidad \u00fanica y exclusiva de los clientes.<\/p>\n\n\n\n

\u00bfHashdata presta soporte o consultor\u00eda en relaci\u00f3n con la utilizaci\u00f3n de su paquete de software?<\/strong><\/h3>\n\n\n\n

S\u00ed,<\/strong> en el plan ENTERPRISE<\/strong>, Hashdata proporciona todo el soporte en cuanto a la utilizaci\u00f3n de las herramientas del paquete, tanto por correo electr\u00f3nico como por WhatsApp, adem\u00e1s de prestar consultor\u00eda en relaci\u00f3n con el mejor enfoque a adoptar en cada uno de los casos de uso. Para m\u00e1s informaci\u00f3n, p\u00f3ngase en contacto con nosotros.<\/p>\n\n\n\n

\u00bfHashdata emite informes t\u00e9cnicos sobre su paquete de software?<\/strong><\/h3>\n\n\n\n

No,<\/strong> Hashdata no emite ning\u00fan tipo de informe t\u00e9cnico. Nuestro paquete de software funciona de acuerdo con los m\u00e1s altos est\u00e1ndares t\u00e9cnicos y de seguridad; toda la informaci\u00f3n introducida en el sistema es responsabilidad exclusiva de los usuarios.<\/p>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"

\u00bfFunciona fuera de l\u00ednea? S\u00ed, Hashdata ha sido dise\u00f1ado para funcionar en contextos fuera de l\u00ednea o de baja conectividad. 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